Agent profile
Workato Support Genies
B+Profile completion in progress. Some structural fields (legal entity, EU AI Act status) will be updated within 30 days. The rating score is established and stable.
Workato
Public Kanon record for Workato's autonomous support agents for search, chat, and email resolution, classified as a Customer Support Agent.
Published methodology
Kanon Taxonomy Profile
Family 1 — Commercial & RelationalCustomer Support AgentDetermining signal: capabilitiesConfidence: PROBABLE
Profile assigned automatically from the Agent Card — see /methodology for details.
Imported from batch6-agents-173-197. Justification: autonomous support agents for search, chat, and email resolution. Profile completion in progress; some structural fields remain inferred from the public surface.
Applied weighting
Weighting for Customer Support Agent: Security 20% / Stability 30% / Transparency 20% / Coherence 20% / Reputation 10%
Security
The Security dimension measures observable and declared security only.
Score recalculated under the Kanon Taxonomy — full methodology at /methodology
- Status
- active
- Date rated
- May 29, 2026
- Next scheduled refresh
- Jun 28, 2026
- EU AI Act status
- Partial
Methodology
Read the full scoring grid, publication controls, and cross-framework translations behind this rating.